What Our Customers Are Saying
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shah amini, Oro Valley, AZ
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Majority of leg work was done before we showed up, financing was taken care of quickly, solid and detailed review of unit was done with us Five Stars all the way around. Family owned business that treats you like family!
Adam Chavez, Albuquerque, NM -
We bought our RV from Cactus 4 1/2 years ago. The whole process was amazing from start to finish. They even delivered our RV. Fast forward to the now and we needed the RV serviced before our cross country trek. Doug from the service department is the best. He was able to help us with our shortcomings as RV travelers even after the service was complete over the phone while we were in Utah. Long story short Doug and his crew assisted us with our operator errors while setting up and operating our RV. Very appreciative of their willingness to walk us through our issues.
Jose Figueroa, Sahuarita, AZ -
I ordered a 2021 Xcursion Tri-Toon from these folks. The sale was a great experience, both Phil's (Sr. & Jr.)and Ron were very good at getting me what I was looking for and keeping me in the loop on delivery times for the boat and the trailer. Phil Jr. and his wife went the extra mile upon delivery, it was incredible. I don't write reviews until after the first service because that is what separates a good experience from not so good experience. The service on my boat was very good, I gave Kenny and Phil Jr my list of things to look at. They took care of all of the items they could fix, the only item they could not fix was damage to the toons, which I didn't expect them to fix but they tried. Kudos to the Cactus RV team.
Mark Favara, Tucson, AZ -
New in town and was trying to upgrade my 5th wheel hitch from a 16lk to a 20k. Went to Quality bumper in Tucson. They said I would need new rails and said it would take 2 days to install. Went to Cactus RV. They had the hitch and had me on my way in 1 hour. Cost was $479 versus $1,202 at quality bumper.
John Stephens, Pinedale, WY -
Purchasing our new 5th wheel Toy Hauler and working with Michael @ Cactus RV Tucson exceeded our exceptions. We had a very negative experience with a larger RV dealership in our state with the same brand. Forced us to look into other sates for the unit we wanted. From the 1st phone call with Michael in sales was a breath of fresh air. He knows his products and our life style needs. He explained and followed all the steps needed to make this a painless purchase. He sent detailed pictures and addressed all my questions quickly as if I was at the Tucson location and not out of state. Cactus RV Tucson crew are all very helpful as when we showed up to pick up our new 5th wheel the staff was waiting for us. Very detailed walk through and they installed new trailer hitch set up. We went dry camping for three weeks straight from Cactus RV to the Sand Dunes. Our unit was ready to go with full water, propane, full charged batteries. and all equipment checked. The Cactus team handled the paperwork with my state to have it registered in Colorado. We ended up happy with a brand new unit we wanted still in plastic interior coverings and many more upgraded options. I would recommend Cactus RV and will call on them again on our next RV purchase. It was worth the drive with no hidden surprises. Thank you to all the Cactus RV Tucson staff and owner for the great customer service, this is our 3rd Toy Hauler with the best overall buying experience.
Rick Apodaca, Colorado Springs, CO -
Great experience working with Scott and his team. Found the boat on a monday and just a few calls later he delivered the boat on Saturday!! Great pricing combined with great customer experience I will not only go to them when we upgrade our 5th wheel next year but will highly recommend them to everyone. GREAT JOB!!!
Jake Thomas, Yuma, AZ -
We recently purchased a Montara Surf Boss boat from CactusRV. From initial contact through the delivery of the boat, it was a pleasure to work with the CactusRV team. Scott was very accommodating of our schedule, he went above and beyond to personally deliver the boat over a holiday weekend and was always courteous and professional. Ron helped us work though the paperwork and was also great to work with.After delivery we had a problem with the boat and Scott quickly connected us with the Montara representatives and we are working through the issue.Huge thanks to Scott. I highly recommend CactusRV...a great experience working with this team.
-Anonymous -
On 8 July a Monday Morning I Walked into Cactus RV and asked for the most cutthroat, dishonest, and do anything to sell an RV salesperson, Phil Jr stood up and said " I'm the owner's son" LoL, I knew I had the right guy, long story short...blown away, best buying experience I've ever had, customer service is the best, clean organized work area, low pressure sales, easy to meet in the middle on price, refundable deposit to hold vehicle while you discuss with family :) Not only did I buy a great Coleman Lx 1605 FB Travel Trailer, but I made a couple of friends in the process. Thanks to all of my new family :)
Timothy A Parker, Tucson, AZ -
We don't know where to start. From the minute we walked in. Our experience was over and above. No pressure,friendly service. Michael was so helpful and informative. All the staff even the service dept guys were super. The financial guy was so kind and explained everything so you understand. We can't say enough.. Michael stayed in touch with us through the whole experience. We will highly recommend Cactus R.V. to anyone looking for a R.V. Thanks is not enough for all you all have done.
James and Kimberly Pantley, ORACLE, AZ -
To say the team at Cactus RV were consummate professionals is an understatement. They exemplify every single quality and characteristic of a professionally run organization from the time you first contact them to well after the deal has closed. I dealt with the owner Ron and most of his family. They made sure every step of the process went smoothly. They made sure Jefferson County received all the necessary paperwork for me to register it in Colorado. I have bought and sold (and represented car dealers) over 100 vehicles of every type. Cactus RV is now at the top of my list and it should be on yours as well. This is a not a paid promotion and I did not disclose to them I would eventually rate their service. They had a strong desire to provide exemplary customer service from the inception. I not only saved thousands of dollars and purchased a 2020 instead of a 2019 (crooked world had the 2019 and reportedly assured me they were giving me all the rebates and I had to finance through them to get the rebates...liar liar pants on fire) but I met some amazing people at Cactus RV. They have a customer for life.
Paul LeRoux, Golden, COLORADO -
We drove ALL THE WAY from Aurora, Oregon to buy our Genesis, our first trailer. 1472 miles.
Weeks before we came, I sent my snow-bird parents in to take a look-see at the models I stalked online for months. Both Phil and Michael spent HOURS with them, and once my husband and I arrived weeks later, spent HOURS with us. They answered every little question we had about everything RVing - they were so patient with us. They exceeded their promises, knew what they were talking about, treated their staff great and I just can't say enough good things about the Cactus family. They made sure we were ready for our trip back home with water, propane and tank treatment. Sales, Service, Finance, Parts dept: these are THE GOOD GUYS and we would gladly make the trek again to get a trailer (and a hat!!) from Cactus. THANK YOU to everyone who helped us!!Jenny Scott, Aurora, OREGON -
I bought a 2018 Forest River Wildwood from a dealer in Dallas, Texas and immediately returned to Tucson with the trailer. In route we found many warranty items that needed correction. I contacted Angel at Cactus RV who although being a Forest River dealer, was under no obligation to correct deficiencies in a trailer sold by another dealer. However Angel said to bring my trailer in and he would take care of it. Not only did he correct the items on my list but he made corrections to items I had not noticed including the replacement of the hot water heater. We are 100 per cent pleased with Angel's attention to detail and the service he gave us. Angel and Cactus RV has made us fans forever.
Dave OHern, Tucson, ARIZONA -
Yesterday 4/25 I made the trek from Northern California to trade in my Genesis 35 CR for my new Genesis 40CR . This being my 3rd toy hauler purchase i'm no stranger to the long line of BS and draw dropping statements that can come from a trailer sales persons mouth. To my surprise this whole transaction teetered on the line of too good to be true but the shoe never dropped. I called Phil JR he confirmed the trailer was still there, filled out the app, he called the next morning to tell me i was approved and my trade would be a welcomed addition to their lot . In my head "hmm that was easy " ? Couple days later I made the 16 hr drive to the store, the trailer was ready and cleaned up and ready for PDI despite me being about 50 mins early for my appointment . Was greeted before i was completely out of my truck . Finance was a breeze and my aftermarket trusty Goosebox was already installed on the new trailer as i walked back into service for the final walk thru. I arrived at 12:14pm and was back on the road at 2:05pm. Besides losing 1.5 MPGs on my Ram I absolutely love my new trailer and i appreciate the great deal and hospitality from everyone I interacted with at the store . Keep doing what you're doing fellas!!
Bekah Ellis -
Want to give a shout out to Phil Delaney & Ron Furlong at Cactus RV for providing an RV rental service for the racers at Tucson Dragway!!! You can't beat the convenience of having a clean, top of the line, "home" at the track ready to move into for the weekend, and then just going home when the weekend is over! No hotels, no fast food, no leaving the track early, or getting up even earlier to get to the track = Cactus RV FTW!!! Thanks again, guys...you all are awesome!!!
Amy Breitkreitz -
Family run and it shows. Wonderful folks. No pressure sales, very honest and upfront with everything. This is definitely the place you want to buy your RV from. Alpha and I highly recommend them. Thank you, Cactus RV. We love our new to us toy hauler. - Devoss family.
Blythechris Devoss -
Went in and met Phil and Jeff Rose. Great guys and very helpful throughout the entire process... Ended up going with a Genesis Supreme 37CKXL. Very knowledgeable group of guys here at Cactus Auto RV, they really made the buying experience easier than ANY other dealership I have been to. I recommend that anyone in the market for a trailer go see these guys.
Jeff Otto -
Phil Jr , Ron and the rest of the crew there are the best. Ez process to purchase our trailer. Oh and we GOT a free Genesis flag .
Javier Junkman -
Cant say enough good things about Anthony! He was a great guy to work with. Made sure we had propane, water and enough gas to head to our camp site! We bought a Genesis 23ss, we have been camping with it for a week. Love our new toy hauler! were a happy customer!
Lori Ryser -
Excellent customer service from start to finish. Anthony was amazing answering all our questions and guiding us through this process in making all the right choices for our specific needs. Thank you Cactus Auto we greatly appreciated your professional expertise and look forward in returning to purchase our investment very soon.
Brenda Figueroa -
On our way home to Havasu with our new 2018 Genesis 32CR 5th wheel toy hauler attached to our truck. It's beautiful and hubby says super easy pulling behind the truck. We definitely had a great experience at Cactus RV. Anthony is the right kind of salesman, easy going, knowledgeable, answered all of our questions and went to bat for us on the deal. Ron in financing made the transaction smooth without any hiccups and finally Jeff and his crew put it altogether on pick up day making sure everything was in place and we were happy campers. Whatever brand of coach you are looking for, look at Cactus RV first, you will not be disappointed.
Merrilyn Thompson -
Just picked up a 2018 34' Attitude from Cactus Auto RV. The experience with Jeff Rose & the crew there was top notch! He was able to beat all other prices I found in the valley on the same coach by at least $2k (and I looked everywhere). Well worth the trip to tucson to pick this bad boy up! I Highly recommend these guys if you're in the market for a new trailer!
Mike Conway -
Cactus auto rv was great! We had a great experience dealing with them! Definitely recommend them!
Charlie Frisby -
Phil, Jeff, Ron, and Anthony all made buying a toyhauler an easy and enjoyable experience. We drove all the way from California to buy a trailer at Cactus RV and I don't plan on buying one from anywhere else from here on out! Thanks Jeff for getting us a great deal and having it all worked out before we got there you are awesome! If you want to be treated like family go to Cactus RV!
Chantel Castleberry -
There are 2 main reasons we drove from California to Cactus RV: great customer service and great prices. Jeff Rose makes the process easy and enjoyable. Kept us up to date on our custom ordered Genisis. Whenever we are in the market again, we will absolutely come back. Thanks guys!
Ivan Rangel -
Jeff is the man!! After shopping around at other places he came in with the cheapest price but with all the upgrades other places weren't offering for more money . By far the purchase and delivery was so easy to do .. I bought it and had it at my front door within 3 days .. I will definitely be buying my next trailer here when I'm done with this one !!! I'm in vegas and it was here in less then 6 hours !!
Rocco Madsen -
A few of my friends said you got to give these guys a try, so glad I listened to them! An absolute incredible experience! A perfect example on how to run a business and treat people. Not to mention the best price I could find in four states......"I'll be back"
John Kamrar III -
From start to finish Jeff made this process go as smooth as he possibly could. He was very accommodating. When we were picking out features he was able to show us exactly what we wanted. We shopped around quite a bit and made the drive to Tucson and so glad that we did. After our custom order was complete we had the service manager Deven do a walk through. He did not disappoint. Deven went step by step showing us everything from how to run the generator to slides to even hooking it up to the trailer. Deven and Jeff both were willing to go above and beyond every step of the way. When we were shopping around in Phoenix we would ask questions and always get uninformed answers. Once we found Jeff we knew we were in good hands. He was straightforward, knew his stuff, well informed and so easy to talk to and relate with. Thanks for everything!!
Beth Brocker -
We had the best experience purchasing our 35 Genesis! My parents went with us and they were very helpful and accommodating. Phil JR took the time to answer all my questions... Thanks for the 2 trailers !!!!Also as we all know there are 2 sides to all negative reviews!! Keep up the good work, definitely worth the drive!
Chris Frye -
I don't know how anybody could give any thing less than a 5 star review for these guys. I make the trip all the way from Vegas and would do it again tomorrow if I had too. Jeff Rose was my salesman and knows his stuff. Made it very easy on us to handle everything from Vegas and just come pick it up. I will send all my friends and family. Thanks again guys.
Newell Olmstead -
We been looking for the right toyhauler for awhile now (all over priced) and saw one we liked online at Cactus RV in Tucson...called and talked to Mark Walker after talking back n forth via phone for a few days, we made a trip down from PHX to look at it!! well guess what?? We just left Cactus RV with our new toyhauler... they have the best prices around.... let me tell you MARK W. Hands down is the best salesman... he is a kind ,caring, not pushy, easy going person. He and his team will go above and beyond to make you happy and make everything right...we will never go anywhere else for my RV needs... I highly recommend Cactus Auto RV.. always ask for Mark Walker in sales...
Danielle Welsh Mejia -
A sincere pleasure working with Phil Jr and Jeff on the purchase of my new Attitude Toy Hauler which was delivered to my house, 1321 miles from Tucson ..:) Would highly recommend them if you are considering an RV..:) You will not be disappointed.
Tim Huber -
Best RV buying experience we could hope for! Thank you so much to Sean and Angel. Absolutely went above and beyond, they were professional and went through and explained everything to us. Got a better deal than any place we looked in Phoenix and Tucson and got exactly what we wanted and more! Will never go anywhere else again.
Joy Anthony -
Drove from central CA all the way to Tucson in one day, stayed the night and met Jeff and Angel first thing in the morning, they had everything ready to go for me and made my purchase smooth and quick so I could make the drive home the next day! I will definitely use them again!!
Paul Rotondaro -
Cactus auto RV is worth the drive from Phx area if your in the market for a toy hauler. Jeff Rose helped us out every step of the way. all the crew there are awesome. Thank you guys for our NeW Genesis 32CR
Derek Serran -
Had the best experience buying my Genesis 25FS from Cactus. Every employee I had contact with was pleasant and professional at all times. Tommy and Jeff really went out of their way for me. They are now helping some friends of mine trade their toy hauler in on a new one! Thanks!
Kevin Martan -
We shopped 3 dealers in the phoenix area and got about the same treatment at all of them. I looked up Forest River trailers in Tucson and found Cactus Auto/RV. Looking at the their website I found the exact same trailer there priced about 5000 less than was advertised up here. I called and spoke with Michael and gave him our trade information. A deal was reached on paper and I went to the local dealer gave him the figures he said he'd get back to me,never did. Another dealer told me flat out no way can cactus RV do this deal no way would I get that interest rate he told me their numbers were a mess and that my drive to Tucson would be a total waste. The third dealer told me when I brought him a serious offer he'd talk to us. We arrived at Cactus and we were met as we were pulling in and assisted with where to park our trade. We inspected our new trailer and learned a few things about it the dealers up north must have forgot. It was time for the paperwork. We met with Ron. Bracing for the worst he said "hey I've got some good news the bank approved you at a lower rate!" We finished up the paperwork in a short time and went out to get going. They found a few minor adjustments to make and shortly after a final inspection we were on our way home. This is not your typical RV dealership. We feel like we bought a travel trailer from a group of friends. To everyone there THANK YOU!! Michael and Ron are the best. Everyone else thank you too. You all work as a team and you made this easy. If you want to save thousands and be treated like friends Cactus RV is your only place. Thanks everyone Dan Myla & Delayney
Marovich Marovich -
Just want to make a shoutout to cactus auto RV theses guys have been amazing. Anytime we need to get something fix with a warranty issue they have been there to fix it with no questions asked. Thank you very much your customer service is awesome!!!!
Desiree Wabich -
This is the best place. The people are awesome to work with and the prices can't be beat. No gimmicks at this place.
Jenny Lee -
So far so good ?!!! (It's been 4 hours and 125 miles..). We bought a 29CK fro Jeff ? today... for the past two months he's been nothing but "helpful"! ? We drove from East Texas to trade in our Lance, and upgraded to a Genesis Supreme 29ck,,, Jeff and the crew were more than helpful,, and spent hours with us on our transition... I WILL post again after the sale has gone cold.... ?
Mike Schovanec -
These guys are awesome!! No one was pushy, no haggling! We told them what we wanted and they were straight with us from the get go!
Rhonda Pembert -
Just do yourself a favor & don't go anywhere else. Anthony, Jeff & all the guys here are so patient, helpful & straightforward it's ridiculous. These guys were slammed w/ buyers on a Sat yet still made us & our walkthrough a priority, made sure everything was perfect & answered all our first timer questions. Thanks again!
Josh Morgan -
We were in a time crunch and these guys really came through for us. Top notch customer service. We're excited for our maiden voyage in our new Vengeance! Thanks guys!!!
Christina Davis -
Jeff and phil are great! Hands down easiest best buying experience! I love my trailer and will be referring everyone I know to them. Thanks Jeff and Phil for everything!
Joe DeLeo -
Had a great experience at Cactus Rv would recommend them to anyone they did everything they said and made it worth my trip thanks again Jeff Rose
Shawn Carroll -
Awesome dealership. Jeff made the deal easy and made the process fast. Highly recommend.
Andrew Miller -
I would suggest cactus RV to anyone wanting to purchase a new trailer they really helped us out on our trade in an were very respectful shout out to Jeff thanks buddy we love our new trailer
Michael Delgado -
Jeff and the whole Cactus crew are awesome they are all users and understand what you need ! I highly recommend them to everyone .
Carlos Villicana -
Jeff and his team are incredible. Their service and attention to every detail was amazing. Their work and the incredible savings was so worth the long drives from Utah. Absolutly love our new Genisis. Thanks guys!!
Shann McGuire -
It's not everyday you go RV shopping and all the sales team wears board shorts, kicks and t-shirt's! Definitely our kind of laid back sales team!
Diana Dunn -
They were awesome! Best recommendation I can give is we will return there for our next one no matter where we happen to live! Thank you to Mark and Angel!
Cheryl Pierce -
We are repeat buyers and wouldn't go anywhere else!! Jeff, Phil, Tad, Scotty and the whole cactus team are top notch!!
Leona Johnson Thompson -
Excellent customer service we couldnt be happier with our purchase! Jeff and his team are awesome !
Justin Loflin -
Great people to work with. Gave a good no haggle price. Referring all my friends here.
Chris Alvarez -
Always a great customer service atmosphere!! Ron is awesome!!
Saul Moreno -
Pretty laid back.. no pressure to purchase.. Found what we wanted within our budget! Ask for Mike!
Oma Metheney -
Where's the 10?? Mark and Anthony did such a great job of going over all the features and had so much patience with our endless questions.
Arizona Chile Roasters -
Great no hassle buying process. Highly recommend Jeff Rose and Cactus RV!
Brand Dickerson -
Just picked up our 2nd toy hauler from Cactus Auto RV! Love ALL the employees! Incredibly helpful and honest! BEST DEAL IN THE STATE!
Sherri Jo Muller -
Best Customer Service and Best Prices !! Very Happy With Our Purchase !!
Fam Gonzalez -
Fantastic place. They treat you like family. The inventory is top notch and the staff is very informative.
Dustin Cassel -
We bought our Genesis toy hauler and we are in love! This is by far the best place to buy your trailers. Mark Walker was hands down the best salesman. No BS, straight up answers your questions, we looked for weeks and Mark helped us find the one toy hauler that suited all our wants and needs down to the breaking system on our truck. He is the guy to go too for your questions and needs! Thanks again Mark for everything and thank you cactusrv for helping us with everything!
Kayla Goss -
Mark Walker is amazing! He answered all of our questions and there was no pressure at all. Mark helped us pick the perfect travel trailer and really listened to every detail of our needs. The process was no stress and quick, even Angel in finance stayed late to accommodate our busy schedule. Highly recommend Cactus, we will see you guys again in the future! Thank you!
Ashley Bash -
We just bought our 2016 Altitude 5th wheel from Cactus RV from Jeff Rose. Everyone we had contact was friendly and very helpful. Clearly Cactus RV is a "class act"!!
Linda Murphy-Allins -
I want to thank Mark Walker and the team at cactus rv for guys are a five star dealership We love the Genesis 40gs you all worked very hard for this to happen thanks for everything.
Charles Lane -
I took neighbors down 3 years ago for each of us to check out the toy haulers. Our experience with Jeff Rose then was awesome from start to finish. We both bought toy haulers! So, now I bought my second toy hauler from Jeff at Cactus R.V. with the same great experience. I felt like family, there was no pressure to buy and everyone that I came into contact with was polite, friendly and awesome! I always tell family and friends about Cactus RV.... Thanks!
Patti Bjornstad -
CJust bought our dream Shockwave Toy Hauler from Mark Walker at Cactus RV, Mark is a NO Pressure salesman who is fun and easy going but very knowledgeable and helpful.Actually all the staff at Cactus we awesome. we felt the product they offered and the above and beyond service was excellent! We are looking forward to enjoying our toy hauler for year to come. Thanks Cactus RV we will recommend you to everyone we talk too. Richard and Diane
Diane Kurzhals -
These guys make sure your trailer is ready, safe, and working properly before you are on your way.
Maria Platz -
We have nothing but great things to say about our experience with Cactus RV. From our great salesman Mark to the owner of the company to all of the employees. We just took it in for some minor service and again were blow away by what a great job Dan and all of the employees did. We would never go anywhere else. Thank you!
Laura Quick -
Best Rv dealer around, we came from Vegas and they treated us like VIP's! Mark was awesome, thanks guys!
Susie Russell Fisk -
Let me just say how AMAZING everyone is here. From the very moment we started looking for a trailer with Phil Jr, to the signing of ownership papers with Angel, and shaking hands with Phil Sr as we drove off with our "first" new trailer. Being new to the buying process of a toy trailer it was a bit overwhelming but Phil Jr helped answer a lot of questions, offering lots of feedback and a variety of options. The process of buying was not only easy but a pleasurable experience. I can't begin to say enough of the excellent and outstanding service at Cactus RV. We are very happy and pleased with our experience. We will definitely refer all friends and family here and be returning when it's time for an upgrade. Anyone looking for an honest, dependable and friendly place; search no more! Unbelievable selection, fair pricing, and excellent customer service, why search any longer! Also great for rentals!!
Gina Solem Buckner -
BUY YOUR TRAILER HERE! Support a local business! We had been looking for the right trailer for months and they had it! Mark and Jeff were great! Angel did great with finance end of things. Paperwork was completed for purchase unless then an hour. The whole thing was done in two visits! The delivery was excellent! It was very detail oriented. The trailer was clean when we looked at it, and when it was delivered to us, it looked damn near new! We are very happy with our experience. They're a full service RV dealership. We will refer our friends and family here and return here when it's time to upgrade! If you're looking for a dependable place that doesn't mark up the trailers to dig into your pockets, this is the place. Fair prices, great customer service, good selection, great website! What else can you ask for???
Michael Christopher Sr -
Excellent service! We can not thank Jeff enough for helping us get into our first toy hauler. We will be recommending Cactus to everyone we know and will be coming back in the future!
Ashley Cambensy -
What a great group of guys to work with! We called a month before making our purchase and spoke to Angel to be notified of a certain model.That call came and once arriving I fell in love with something completely different and Jeff Rose made it work!! You guys are great and definitely have our loyalty!!
Dannia Morgan -
As we are driving off the lot feeling exhilarated by our new purchase, we can't help but appreciate the quality of service we received. Everyone here is honest, knowledgable and most importantly patient. Being I am a novice to the new camper features, they showed me every LED light, touch switches, generator operation... All the way down to the GFCI switch for when I inevitably blow it using a hair dryer. We have been shopping for awhile, Jeff is knowledgable and was by far the best sales man I have worked with. Go here and you will not be disappointed.
Kimberly Samra -
If you are looking for an RV please come see these guys! Mark was out salesman and we worked with Anthony and Angel as well and they were fantastic with us. Thanks for a great experience
Kandi Clark -
Jeff and Phil treated up awesome with the purchase of our 33CR.. The deal seemed to be above fair and the financing they were able to secure us was GREAT! Customer service this far has been awesome! Thanks guys for a great experience! Keep up the good work.
Dwayne Miller -
Excellent customer service!! We drove all the way from Colorado to buy a trailer here. Anthony was great to work with, low pressure sales and very personable! Thanks again to all of you for our new trailer!!!:)
Amy Walden Anders -
We had a very good experience here. Drove down from Phoenix. They were able to get us financing when a couple other places couldn't. And it was very good financing through a credit union, not ass rape financing. We bought a like new used 30' TT and had a couple issues which they fixed right on site. I would buy from them again and would recommend them to anyone looking.
Joey Smith -
The customer service is unreal! After having a bad taste in my mouth from the guys at Rowley White, these guys turned what should have been a wasted trip into one that we won't forget! After only being able to give them less than a day to help my wife and I, they got us a better rate for a better trailer and had our hitch installed and everything done in just a few hours......on a Saturday! Well worth the drive and I will be going back! Thanks again guys! Kevin and Allison Fraser
Kevin Fraser, Las vegas, NV -
For anyone who is looking for one of the best dealerships around, Cactus RV is it. We had one of the best experiences purchasing our first brand new Iconic Toy Hauler. Jeff Rose is an honest down to earth sales manager that will work to get your new toy. Just in case you meet with Anthony, he is very knowledgeable and will make you feel like you're one of the family. Thanks for the fun purchase guys!!
David Jacks -
If you're looking for a toy hauler this is the place to go. We drove over 300 miles based on their web site and we are extremely happy working with Jeff. He makes sure you're happy when you drive off. Thanks Jeff.
Jerry Jerome -
After looking around for more than a year we finally found Cactus Auto RV and EXACTLY what we wanted with our gorgeous Genesis! Anthony, Phil and all the staff were amazing and we had so much fun shopping for our toy hauler and dealing with Cactus! Thanks guys for everything... Looking forward to a great relationship for many years to come. :)
Lindsey Arag -
These guys are human just like us. Well worth the trip to Tucson even though a more evil dealer was located in nearby mesa. We got we wanted and they got paid. The best view from my truck is the Genesis Supreme in the rearview. Thanks a ton!
DJ Schwarz -
Fantastic service! The staff was extremely helpful in finding the perfect fit trailer for our family! We drove all the way from California! Best prices and best quality. Cactus RV is the Best of the Best. Highly recommend.
Crystal Van Aacken -
We just bought our first toy hauler tonight and every staff member including the owner was fabulous! The customer service was stellar and Jeff the sales man was top notch! I honestly can't say my husband and I would have been treated better anywhere else! We have been looking for a toy hauler for two years and thrilled we chose Jeff and friends at cactus auto Rv! Worth the drive from Phoenix to Tucson!!! Thanks guys!
Katelyn Peters -
They are the best. Plus, you will get every questioned answer. The know the business completely and are very open and honest. Every want to buy go there. The prices are great and the quality great! Ask for Chris Lane.
Charlotte enee Taylor -
WOW!! I will start by staying that we live 835 miles from Cactus RV and we worked with Sean on our purchase over a month long period. Being the control freak that I am, this stressed me out purchasing a brand new 2016 $58K toy hauler, sight unseen. There were a few hiccups through the process because the initial toy hauler we wanted was sold and we loved all the custom details and upgrades that that toy hauler had. Sean had already heard about 3 other disappointments we had with losing out on a few other toy haulers wed found online and he wanted our business so he talked with Phil, the owner and wanting to make us happy, they were able to contact the manufacturer to have them custom build us our own toy hauler with some of the same features that we wanted and some other upgrades we didn't initially know about. To reiterate, Im a control freak and that said, we were constantly nagging them about all the details, cost, upgrades, financing and we still needed to purchase a 5th wheel hitch to be able to move the beast. I was a wreck at times, especially since we wouldn't get photos of it until the day that we were to start our 12 hour drive to pick it up because they couldn't take pictures until they picked it up from the manufacturer. It was a bit of a rush/time crunch because of holidays, time off work coordination and the turn-around drive that we faced. The entire time all of this was going on, Sean and (I believe it was another Sales Manager) Jeff were assuring, reassuring, and promising that we would be happy when we saw it and that they would make it right, guaranteed everything would be in order and ready to go by our time deadline. We were in Tuscon by 6 AM on the day of pick up and we were told that they would be there and open early to get everything detailed, tanks filled, appliances checked and a full walk through of the RV. We were surprised to see that at just about 6:30 the crew started to arrive and were immediately at work on our toy hauler. Because we were anxious to get a glimpse of our new toy hauler, we pulled in and parked, you know, one of those annoying customers that cant leave things be. Im pretty sure us being there that early, standing around, hovering, watching their every move wasnt fun for them, but they humored us and let us walk around and start looking at everything. I even made a peace offering to the hard working guys by going and picking up a couple dozen doughnuts which they thanked us for. Going above and beyond our expectations, they were able to get us the 5th wheel hitch we needed and installed it for us. The paperwork was easy and the numbers were as agreed upon. We were even able to do a last minute switch up on the batteries for our solar package to golf cart batteries. The owner, Phil and our salesman Sean were very patient, informative and graciously accommodating. Their crew of workers that went through every inch of the toy hauler were kind, hard-working and I never once heard them complain about our hovering and the early morning start. All in all I know this is a long review, but this stress crazed, OCD, control freak was able to leave Cactus Auto RV not only with a smile and warm fuzzy feelings, but with a contentment that there REALLY are companies still out there at are family owned and operated, that appreciate their customers, that go above and beyond to make things right and stand by their word to get things done. Phil and his crew are top notch, they understand customer service and I can only hope that well run into them somewhere on the road out playing with our toys in the sand. And should we ever be in the market for another RV of any type, we will be contacting Cactus Auto RV FIRST because theyre not only great professionals, theyre now part of our extended family.
Trudy Brown -
Cactus RV has the MOST AWESOME crew anyone could ask for. Talk about service & going above & beyond , they go to the Moon & Back for their customers. Heading to the dunes with the whole crew from Cactus after Christmas. If a business sells RV's & camps with the customer who buys them you know they do it wright. Thank you all for EVERYTHING. YOU ROCK. Anyone ever want fantastic service or to make a purchase go to Cactus RV IN Tucson, AZ. THE BEST EVER.
Bruce Huebsch -
These guys are on top of the game. I live in So. Cal and got the best deal I can imagine. Jeff and Phil are top notch and made it possible to get our dream trailer!
Sergio Yanez -
Greatest group around. From sales (Anthony) all the way to the service guys!! Had a hitch installed and they did all the adjustments and even checked the air pressure in the truck tires. This is a group that cares more about the safety and less about the sales. You guys ROCK!!
Lesia Cox -
We loved our experience! We are now proud owners of a toy hauler .... Thanks to Jeff! Good, honest and very knowledgable!!! Thank you!!!
Monica M Estrada -
Awesome team and great selection!!
Sarah Hawkins Floyd -
It was great dealing with you. Would recommend everyone buy here. Thank you for getting us such a great deal.
Leonard Cook Jr -
Excellent buying experience. The sale and service team was awesome. Had a few hiccups with the new trailer and the boys in the shop jumped in and got her fixed asap. Thanks for the hard work.
Robert Priest -
Team is awesome worked a great deal staff awesome to deal with. Will send anybody I know to them
Jackie Williams -
Excellent customer service and a very helpful, friendly staff!! Highly recommend this dealership.
Misty Williams -
Great customer service and great prices just bought our weekend warrior, and they defiantly went above and beyond to get us into it ! We will defiantly be buying from them again (:
Shelby Jeanne -
These guys are the best in town. I am all about customer service and these guys where fantastic. What a professional place, extremely accommodating..Thanks Again... highly recommend...
Nick Sheld -
I have been a customer and a friend for a long time and would recommend Cactus RV to anyone... Thanks Phil
Ryan Conners -
Great experience working with Jeff! Definitely a respectable and trusting person!
Mari Bobby Rodriguez -
By far the best customer experience....will drive from Phoenix to Tucson for business anytime
Joshua Erb -
Yesterday 4/25 I made the trek from Northern California to trade in my Genesis 35 CR for my new Genesis 40CR . This being my 3rd toy hauler purchase i'm no stranger to the long line of BS and draw dropping statements that can come from a trailer sales persons mouth. To my surprise this whole transaction teetered on the line of too good to be true but the shoe never dropped. I called Phil JR he confirmed the trailer was still there, filled out the app, he called the next morning to tell me i was approved and my trade would be a welcomed addition to their lot . In my head "hmm that was easy " ? Couple days later I made the 16 hr drive to the store, the trailer was ready and cleaned up and ready for PDI despite me being about 50 mins early for my appointment . Was greeted before i was completely out of my truck . Finance was a breeze and my aftermarket trusty Goosebox was already installed on the new trailer as i walked back into service for the final walk thru. I arrived at 12:14pm and was back on the road at 2:05pm. Besides losing 1.5 MPGs on my Ram I absolutely love my new trailer and i appreciate the great deal and hospitality from everyone I interacted with at the store . Keep doing what you're doing fellas!!
Bekah Ellis -
Want to give a shout out to Phil Delaney & Ron Furlong at Cactus RV for providing an RV rental service for the racers at Tucson Dragway!!! You can't beat the convenience of having a clean, top of the line, "home" at the track ready to move into for the weekend, and then just going home when the weekend is over! No hotels, no fast food, no leaving the track early, or getting up even earlier to get to the track = Cactus RV FTW!!! Thanks again, guys...you all are awesome!!!
Amy Breitkreitz -
Family run and it shows. Wonderful folks. No pressure sales, very honest and upfront with everything. This is definitely the place you want to buy your RV from. Alpha and I highly recommend them. Thank you, Cactus RV. We love our new to us toy hauler. - Devoss family.
Blythechris Devoss -
Phil Jr , Ron and the rest of the crew there are the best. Ez process to purchase our trailer. Oh and we GOT a free Genesis flag .
Javier Junkman
The best place to Buy your RV, Great personnel, Great service.